Privacy and Policy

 

Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

SmartMount and Secure (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have. It applies to all visitors and customers who use our website www.SmartMountAndSecure.com and our services.

By booking a service or using our website, you acknowledge this Privacy Policy.

1. Who We Are

We provide TV mounting, smart home installation, and handyman services to customers across Dallas, Texas, including first-time home buyers and renters.

2. Information We Collect

We may collect the following information when you interact with our website or services:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Service and billing address

  • Booking details (chosen service, appointment date/time, preferences)

  • Payment details (processed securely by third parties)

b. Automatically Collected Information

  • IP address and device type

  • Browser type and version

  • Website usage data (pages visited, time spent, referral source)

  • Cookies and similar technologies

c. Sensitive Data

We do not intentionally collect sensitive information (e.g., health, race, religion). If shared voluntarily, we handle it with strict confidentiality.

3. How We Use Your Information

We process your data for the following purposes:

  • To provide and manage services you request

  • To confirm and manage bookings and appointments

  • To process payments securely

  • To communicate with you regarding your bookings, updates, or promotions (with your consent)

  • To improve our website, services, and customer support

  • To comply with tax, legal, and regulatory requirements

4. Legal Basis for Processing (GDPR)

  • Contractual Necessity: Providing the services you book.

  • Consent: Sending newsletters and promotions (you may withdraw anytime).

  • Legitimate Interest: Service improvements, fraud prevention, website security.

  • Legal Obligation: Record-keeping for tax, accounting, and regulatory compliance.

5. Sharing and Disclosure of Data

We do not sell or rent your personal information. We may share data only with:

  • Payment Processors (e.g., PayPal, Stripe)

  • Booking Platforms / IT Providers that support our website and scheduling

  • Legal Authorities where required by law

  • Business Transfers in the event of a merger, acquisition, or sale

6. Data Retention

We retain personal data only as long as necessary for the purposes described:

  • Service and booking records: 7 years (for legal/tax compliance)

  • Marketing data: Until you unsubscribe or withdraw consent

  • Website analytics: Stored in anonymized or aggregated form

7. International Data Transfers

If you are located in the EU or UK, your personal data may be transferred to the United States. We use Standard Contractual Clauses (SCCs) and other safeguards to protect your data.

8. Your Rights

Under GDPR (EU/UK Residents):

  • Access, correction, and deletion of your data

  • Restrict or object to data processing

  • Portability of your data

  • Withdraw consent at any time

Under CCPA (California Residents):

  • Know what data we collect and how we use it

  • Request deletion of personal data

  • Request access to personal data collected

  • Opt-out of data selling (note: we do not sell data)

 To exercise your rights, contact: smartmountandsecure@gmail.com

9. Cookies and Tracking

We use cookies for:

  • Essential purposes (site functionality, booking process)

  • Analytics (traffic insights, website performance)

  • Preferences (remembering your settings)

 EU/UK users will be asked for cookie consent when visiting our website.

10. Data Security

We use:

  • Encrypted payment processing

  • Secure servers and firewalls

  • Limited employee access to personal data

 Please note: No method of online transmission is 100% secure.

11. Children’s Privacy

Our services are not directed to anyone under 18 years old. We comply with COPPA (Children’s Online Privacy Protection Act). If a child’s data is collected, it will be deleted immediately.

12. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

13. Pricing, Payments, and Taxes

  • All prices are shown in U.S. Dollars (USD).

  • A Dallas sales tax of 8.25% will be added at checkout.

  • You are responsible for all applicable taxes and fees.

  • Payments are processed by secure third-party providers (we do not store your payment card information).

14. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will always be posted here with a new “Effective Date.”

15. Contact Us

For privacy-related questions, please contact us at:

SmartMount and Secure
 Email: smartmountandsecure@gmail.com
 Address: 2775 N State Highway 360, Grand Prairie, Texas 75050